Terms and Conditions
Terms & Conditions / Return Policy
Last Updated: 06/15/2026
Welcome to State Of Alive. By purchasing from our website, you agree to the following Terms & Conditions.
1. General Information
State Of Alive reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. By using this website and placing an order, you agree to be bound by these terms.
2. Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, unauthorized transactions, or violations of these terms.
3. Pricing & Payments
All prices are listed in U.S. Dollars (USD). Prices are subject to change without notice. Payment must be received before orders are processed and shipped.
4. Shipping
Processing and shipping times are estimates and are not guaranteed. State Of Alive is not responsible for delays caused by carriers, weather conditions, customs, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. We are not responsible for packages delivered to incorrectly entered addresses.
5. Return Policy
Eligibility for Returns
To be eligible for a return:
- Return requests must be submitted within 14 days of delivery.
- Items must be unworn, unwashed, unused, and in original condition.
- All original tags and packaging must be included.
- Proof of purchase is required.
Non-Returnable Items
The following items are not eligible for return:
- Sale items
- Clearance items
- Gift cards
- Limited edition releases
- Customized or personalized products
- Items showing signs of wear, washing, damage, or alteration
Return Approval
All returns must be approved by State Of Alive before being sent back. Unauthorized returns may be refused.
Return Shipping
Customers are responsible for all return shipping costs unless the item received is defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
6. Exchanges
Exchanges are subject to product availability. If the requested size or item is unavailable, a store credit may be issued at our discretion.
7. Refunds
Once a returned item is received and inspected, we will notify you regarding approval or denial of your refund.
Approved refunds will be issued to the original payment method within 5-10 business days.
Original shipping costs are non-refundable.
State Of Alive reserves the right to deny refunds if returned items do not meet eligibility requirements.
8. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, you must contact us within 7 days of delivery and provide photographs of the issue.
Failure to report issues within this timeframe may result in denial of the claim.
9. Chargebacks
Customers agree to contact State Of Alive first to resolve any order issues before initiating a chargeback or payment dispute.
Fraudulent chargebacks may be contested using order records, shipment tracking, and communication history.
10. Limitation of Liability
To the fullest extent permitted by law, State Of Alive shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the product purchased.
11. Intellectual Property
All content on this website, including logos, graphics, photographs, designs, text, and branding, is the property of State Of Alive and may not be copied, reproduced, or used without written permission.
12. Contact Information
For questions regarding orders, returns, exchanges, or these Terms & Conditions, please contact:
State Of Alive
Email: stateofalive@gmail.com
13. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of the State of Oregon, without regard to conflict of law principles.